Hello

1. Product problem: If you let us know what OS & DAW you are using, we can provide more detailed and faster support.

2. Re-download product: Please register first. (Register page.)

• Customers must register the product they purchased to re-download it.
• Once registered, you will be able to access the member page after receiving the Registration “Complete” email. Kindly wait a moment.

3. Forgot password: Kindly request a new temporary password. We will respond shortly. Thank you for your patience.

• If your username/email does not exist when you try to log in to our web, you have not registered yet.

4. If you have any messages related to your business or other matters, please send them to us via this page.